Returns & Exchanges
At Scandinavian Designs, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your home, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return or exchange.
- 2.Prepare the Item
Ensure the furniture or decor is in its original condition and securely repacked in the original manufacturer's packaging.
- 3.Schedule Pickup or Drop-off
For small parcels, use the provided prepaid shipping label; for oversized furniture items, our concierge will contact you to schedule a white-glove pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, a refund will be issued to your original payment method within 7 to 10 business days.
